Returns & Exchanges

At Unze London, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Place the items in their original packaging with all tags attached, ensuring the product is in its original, unworn condition.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects your return, we will process your refund to the original payment method or dispatch your replacement within 5-7 business days.